Thank you for your reply, the diagnostic panel shows:
CRONS:
Feed by Mail
Not active
This time is not necessarily when the email will be sent but when Feed by Mail does its check to see if this is a planned day and if there is something to send.
Follow Up
Not active
Indicates when the Follow Up system runs again (usually every hour) to check for new follow up to send out.
SendGrid bounce checking
Not active
MailJet bounce checking
Not active
SYSTEM PARAMETERS:
Database Wait Timeout
600 (seconds)
PHP Execution Time
60 (seconds)
NEWSLETTER_MAX_EXECUTION_TIME
Not set
NEWSLETTER_CRON_INTERVAL
300seconds
PHP Memory Limit
256M
WordPress Memory limit
40M
Absolute path
/misc/7/000/251/387/7/user/web/vallartaescapes.com/go/
Tables Prefix
wp_
Database Charset and Collate
utf8
Hook “phpmailer_init”
Obsolete.
No actions attached
File permissions
OK
The hosting company is Bravenet.comIs that what you were looking for?